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Hybrid and Electric Vehicles
Dual Mode Hybrid Systems (HE400) - 1 lesson
Hybrid vehicles are steadily increasing in numbers on our roads and highways and they are evolving from small commuter style cars into larger rear wheel drive vehicles. Similarly, as they age, they will become increasingly more visible in our service shops. Because of this, technicians must equip themselves with the necessary diagnostic skills and tools to keep up to date with this fast growing technology. This course will educate the technician on the joint venture two mode hybrid systems used in a number of rear wheel drive vehicles.
Electric and Hybrid A/C Service Opportunities - with Snap-On Tools (CARS-Snapon2) - 1 lesson
Electric and Hybrid Vehicles (E&HVs) are becoming more popular with consumers. Technicians needs to know differences between E&HVs and conventional vehicles, and which service opportunities present themselves.

As hybrid electric vehicles (HEVs) and Plug-In hybrid electric vehicles (PHEVs) still have internal combustion engines, maintenance needs are very much like conventional vehicles. Battery electric vehicles (BEVs) are purely electric, requiring less traditional maintenance. While E&HVs all require tire maintenance, BEV’s do not require oil changes, coolant, transmission fluid, fuel, spark plugs or muffler maintenance. BEV’s regenerative brakes reduce brake maintenance needs as well; typically requiring only a single visit for the first 160,000km.

Service opportunities still exist however, even with BEV’s. Technicians must learn and adapt to E&HV’s new requirements.

This Special Live Broadcast will focus on the differences between conventional and E&HV air conditioning servicing. Beyond the electric vs belt driven differences, the type of lubricating oil used is also difference in each of these systems. Not knowing the proper procedures could contaminate an E&HV.

This broadcast will highlight:

  • Differences between conventional and Hybrid A/C compressors
  • Safety concerns regarding E&HV A/C service; high voltage power down and loss of isolation
  • Refrigerant recovery equipment
  • Oil injection tools required for E&HVs
  • What happens if the system becomes contaminated

Special guest Grant Ford from Snap-on will help illustrate what to watch for when working with E&HV’s – even when working with seemingly familiar systems. Participants are encouraged to interact with our industry expert throughout the presentation.

Knowing where service opportunities exist will help to keep your shop profitable.

Hybrid & Electric Vehicles: Air Conditioning Systems (HE010) - 2 lessons
Even to seasoned technicians, Air Conditioning Systems on Hybrid and Electric Vehicles can present a challenge. Unlike traditional automotive A/C systems which are powered by an internal combustion engine, air conditioning systems in electric and hybrid vehicles use high voltage electricity to power the compressor.

To further complicate matters, HV compressor systems often use the same size service ports as conventional systems, making mistakes easy to make.

This lesson will focus on H&EV Air Conditioning (A/C) system differences; specifically:

  • Electric compressor
  • Condenser, storage evaporator
  • Chillers, valves, controls, expansion devices
  • Sensors involved and how they function
  • Refrigerant used and the refrigerant oil
  • How Safety Interlocks protect the system
This course will highlight component operation and diagnostic procedures essential to complete this specialized work.

Hybrid and Electric Vehicle Safety (HE002) - 1 lesson
This lesson will focus on safe working practices and the special tools and safety equipment required for working on vehicles equipped with a high-voltage electrical system.

Almost every manufacturer selling cars and light trucks in North America today sells at least one model with a hybrid-electric or all-electric powertrain, and the percentage of these models in the overall fleet is growing. They require most of the same maintenance services as conventional vehicles, including services that do not require a technician who specializes in hybrid and electric vehicles.

This lesson will help all professional technicians understand the risks and hazards associated with these vehicles and also help them understand how to work on these vehicles safely.

Hybrid and Electric Vehicles: Braking (HE003) - 1 lesson
Today, almost every manufacturer selling vehicles in North America offers at least one model with a hybrid-electric or all-electric powertrain. These vehicles require a highly sophisticated braking system. These vehicles have two separate but integrated braking systems - regenerative and hydraulic braking systems.
Hybrid and electric vehicles integrate these two technologies into one system operated by powerful computers using high-resolution sensors and sophisticated software. Coupled together with advanced electric motors and new battery technologies, the computer-controlled braking system is the third of three pillars that support all of today’s hybrid and electric vehicle designs.
This lesson will focus on hydraulic braking systems used on electric and hybrid-electric vehicles. We will discuss regenerative braking, computer-controlled hydraulic brakes, hydraulic- and electric-powered brake boosters and electric parking brakes.

This course will highlight diagnostic and service procedures, essential calibration procedures and the tools required to complete this specialized work.

Hybrid Technologies (HE001) - 5 lessons
Hybrid vehicles present many new opportunities for service and repair. Gaining the customer’s confidence is critical for those who want to be recognized as a hybrid service or repair facility. Building confidence in the customer starts with confidence in the technician. This course identifies the potential dangers that hybrid vehicles present and provides the technician with the procedures required to work safely.
Tesla Service Essentials (HE500) - 1 lesson
This course has been developed to help familiarize Technicians with regular service opportunities on Tesla Model 3, S, X and Y. Founded in 2003 and having launched its first vehicle to market in 2008, Tesla is seen by many as "the new kid on the block."

Many shops have eyed Tesla vehicles warily; with proprietary tools and technology, mobile service fleets, and a reduced number of moving parts in general, some shop owners have not been happy with Tesla's entry into the marketplace. It's hard to charge for an oil change when there's no oil to be changed.

While some shops see these vehicles as a problem, others consider them a new opportunity. Recently, Tesla has opened its gates to independent service shops - offering access to diagnostic software and information that was previously kept private.

Join industry veteran Jeff Taylor for this look at "Tesla Vehicle Service and Maintenance."

This special presentation will look at the different Voltage Systems, Tesla's unique "Service Mode" features, unique lifting requirements, regenerative brake systems, Tesla's diagnostic software, and low-friction tires.

Toyota Hybrid Systems (HE220) - 1 lesson
Since their first appearance, about the year 2000, Hybrid vehicles have steadily increased in number on our roads and highways. Similarly, as they age, they will become increasingly more visible in our service shops. Because of this, technicians must equip themselves with the necessary diagnostic skills and tools to keep up to date with this fast growing technology. In this course we will address the Toyota Hybrid powertrain systems.
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